Inglis commenced business in 1867 and as a specialist broker, has been arranging insurance cover and negotiating claim settlements, since 1906. Operating from offices in Sydney, Melbourne and Perth, Inglis Insurance offers over a century in years of insurance experience, expertise and service to the industry:
|Beryl Brooks||Arthur Inglis|
|National Insurance Manager||Compliance Manager|
|m. 0417 725 500||m. 0412 223 134|
Inglis Insurance Brokers
P. 02 9399 7999
PO Box 388 MOOREBANK NSW 2170
P. 03 9333 1422
PO Box 2415 GREENVALE VIC 3059
|Sinéad Flannery||Narelle Stocker|
|m. 0416 243 696||m. 0404 093 660|
By entrusting your bloodstock insurance to Inglis, you avail yourself of the expertise and knowledge available throughout the entire company. Inglis Insurance has access to a network of specialist, London based Underwriters, all possessed of an A+ security rating.
Inglis is registered with the Australian Securities and Investments Commission (ASIC), Australian Financial Services License no. 239131
Inglis Insurance Brokers is also a member of the National Insurance Brokers' Association (NIBA) and the Australian Financial Complaints Authority (AFCA).
We subscribe to the Insurance Brokers Code of Practice and comply with the Insurance Code Of Practice.
Insurance Codes of Practice
The codes set out broker and insurer standards of good practice and levels of service that clients should expect.
All members are bound by these codes. The Australian Financial Complaints Authority (AFCA) is responsible for monitoring the codes standards.
The General Insurance Code of Practice can be downloaded at the following website:
The Insurance Brokers Code of Practice can be downloaded from the National Insurance Brokers Association (NIBA) website:
<http://www.niba.com.au/resource/Code of Practice 021012.pdf>
As part of the Code obligations, we are committed to the fair, transparent and timely resolution of disputes.
Whilst our purpose is to provide a standard of service that consistently meets our clients' needs, we would like you to tell us if any of our products or services have not met your expectations.
If you have a complaint you may contact us by mail, phone or email:
Arthur Inglis - Complaints Officer
P: 02 9399 7999
We will review your complaint within 15 working days and provide you with an outcome in writing and advise you of the next steps if you are unhappy with our decision.
Our complaints and dispute procedures follow the requirements of the Codes of Practice above.
If you are not satisfied with the outcome you may refer the matter to the Australian Financial Complaints Authority (AFCA).
AFCA can be contacted by post GPO Box 3, Melbourne VIC 3001, phone 1800 931 678 or email firstname.lastname@example.org. More information can be found on their website www.afca.org.au If your complaint is against a Lloyds of London Underwriter, you may need to contact Lloyds in Australia as they have their own complaints procedures. A copy of the Lloyd's Complaints Brochure is attached to our Product Disclosure Statement.