News

FAQs - Easter Yearling Sale

31st Mar 2020

FOLLOWING THE SALE – BUT NOT BIDDING

People can follow the sale at www.inglis.com.au through the Sale Day Live feature.

There is no need to register to simply follow the sale. However, those looking to bid at the sale must register in advance. Details below.

The Easter auction will be complemented by a Sale Day Live channel hosted by Caroline Searcy.

The Sale Day Live coverage will begin at 9.30am on Tuesday April 7 and Wednesday April 8 with a preview of the upcoming day’s action, as well as providing uninterrupted live coverage and commentary of the sale.

It will be accessible via inglis.com.au.

Where can I see the live auction statistics, clearance rate, average etc?

All stats and results are available on inglis.com.au in the Sale Day Live section

BIDDING & VENDOR REGISTRATION

Is it only buyers who need to register or do vendors and their respective representatives also need to register for access to the platform?

Buyers MUST register and MUST apply/be approved for credit. To register, CLICK HERE

How do I register?

Go to inglis.com.au/biddingateaster

Can I bid as soon as I have registered?

Once a buyer registers, they receive a verification email which must be opened and click on the link (if this email is not in your Inbox, check your junk mail).

You then need to request bidding approval including credit limit, via your newly created account.

This needs to be approved by an Inglis staff member.

In coming days, the Inglis team will approve bidders as soon as practically possible.

AUCTION TIMING

What is the proposed time that each lot will be sold?

Selling commences on Tuesday 7 April at 10am (AEST), with lot 4 the first horse to be sold.

Lot 258 will be the first lot sold on Day 2, Wednesday 8 April. It will sell at 10am (AEST).

For an up to date timing on when each lot will sell please visit the individual lot page, accessed via the catalogue index.

BIDDING

How does bidding work?

Once you have registered for an online bidding account, you must request approval to bid and a credit limit.

Once you receive confirmation from Inglis on your credit limit, you are free to bid.

NOTE: You can only be logged in on a single device. You cannot be logged into your computer and your iPad or mobile at the same time.

Can I use an iPhone to bid online?

There is no live video or audio when using an iPhone. We strongly recommend you use a computer to bid online.

Can I use an iPad to bid online?

Yes, although depending on your connection the video might be delayed longer than the 1-3 seconds you experience on a computer. We strongly recommend you use a computer to bid online.

How do I bid?

You bid by clicking on the Bid button that displays the asking price on the right of the screen. It is highlighted in red below.

Minimum Bid

A minimum opening bid of $20,000 is required for all horses offered at the Easter Yearling Sale, regardless of if they are unreserved.

Should the yearling fail to receive a bid of $20,000 or higher, then the offering will be passed in.

How do I alter the asking price?

If you wish to bid at a price different to the current asking price you will need to send a message to the bidding clerk using the message box.

It is up to the auction clerk to alter the asking bid price and then it is up to the bidder to click on the Bid button to place the bid at the new asking price.

Below is a screenshot of the Bidding Screen

In this example by clicking on Bid $650,000 you will alert the auctioneer of your bid.

You will know you have the bid because the bid button changes to You have the leading bid and does not allow you to bid again.

Please Note: It is good practise when bidding online to bid early to avoid disappointment

What is the process if I am a successful buyer?

Once you are the successful bidder, you will receive a phone call from an Inglis finance team member, and you will be sent a buyer acknowledgement form via email.

Questions include whether you would like insurance, do you require post sale scoping, do you require your purchase to be blood tested, where the yearling is being transported to and who will be transporting it, Inglis Race Series pay up etc.

Bidding via phone

Inglis will have bloodstock staff available to bid on your behalf. What to do:

1. Download and complete an Appointment of Agent form from the Sales homepage
2. Submit the form to Inglis
3. Contact one of Inglis' Bloodstock staff below prior to sale day to discuss the horses you are interested in

PASSED IN HORSES

What is the process for a passed in lot?

Inglis will follow up all passed in horses with a phone call to the vendor and the bidder/s involved in the auction.

The system provides the Make an Offer link through the results.

GENERAL

Can buyers use appointment of agent forms?

Yes, buyers can complete an appointment of agent form, available on the sale page.

Where will x-rays be lodged?

X-rays can be lodged in the repository; this process is the same as a live sale whereby the x-rays are stored against their relevant lot.

They can only be viewed by a registered veterinarian.

A copy of a survey report (or any other) can be uploaded to the horse listing on the site itself if it is saved in PDF format.

Inglis bloodstock staff will assist vendors.

What is the process for scoping?

Post-sale scoping to be finalised within 7 days of sale.

Inglis will co-ordinate.

How is an ownership transfer completed?

As Inglis guarantee vendor settlement the purchaser of a lot can transport the yearling to another property immediately regardless of whether payment has been received.

Once a purchase has been paid for in full the ID documentation is sent to the buyer by registered mail.

The ID documentation is supposed to be provided by the vendor prior to the sale closing .

Settlement proceeds may be withheld from vendors to ensure full clear title and required documentation has been provided.

Do we offer fall of hammer insurance?

Yes, we offer fall of hammer cover, like any other Inglis live auction sale.

If you are a successful purchaser, you will be able to tick the box for insurance cover and our team will be in touch.

I have forgotten my password and/or username?

Go to inglis.com.au and click through to the sale page, where you can follow the prompts.

Please note the username and password are computer generated, so they will not be your ‘usual’ credentials.

WEBSITE TRAFFIC & ACCESSIBILITY

What contingencies have been put in place to ensure servers are not overloaded or unnecessarily slowed in their performance for the most important registered participants?

The bidding engine is a different URL meaning general traffic to the Inglis website won’t impact bidding.

The bidding engine will have a much smaller amount of traffic because it is only registered bidders who can login to the site.

All servers are hosted by Amazon Web Services which allows us to scale them up to meet demand.

Servers will be greatly over-provisioned to ensure a great experience for all involved.

Inglis has engaged a 3rd party to conduct load testing and other vital components in the lead up to the sale.

A test sale will take place on Friday 3 April to further give buyers confidence in the system.

What are the contingencies in place should user’s network access be affected during the sale due to known broadband congestion issues (refer Telstra’s recent warnings)?

The Inglis team will be available by phone and have bidding accounts setup meaning staff can bid on the client's behalf over the phone.

Clients will need to sign an appointment of agent form prior to the sale.

Contact details for staff will be available prior to the bidding closing.

There is no minimum standard of internet connection necessary to access the site.

Google Chrome is the preferred web browser.

Will Inglis staff who are actively monitoring who is bidding, be able to detect if an online connection is lost at a critical stage and urgently call the respective party to seek further instructions?

Inglis cannot identify loss of online connection, but all buyers will be provided details of who they can call in the instance this occurs.

Please Note: It is good practise when bidding online to bid early to avoid disappointment

All Inglis staff have been allocated a role to assist in actively supporting both buyers and vendors during the sale. Resources are available.