Privacy

1. Our Commitment to Your Privacy

William Inglis & Son Ltd ("us", "we", or "Inglis") complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We also strive to align with international privacy standards, including the General Data Protection Regulation (GDPR) where applicable. This Privacy Policy sets out how we manage personal information, including:

The types of personal information we collect and hold;
The purposes for our collection, and our use and disclosure of personal information;
Your rights to access, correct, or delete your personal information;
How you may complain about privacy matters to us.

2. What Personal Information Do We Collect and Hold?

We collect and hold personal information which you have either consented to us receiving or that which is reasonably necessary to fulfil our activities and functions as a business. We will only collect personal information from you directly unless it is both reasonable and fair to receive this from a secondary source.

The types of personal information we collect include:

Personal details – such as your name, postal and/or email addresses, and telephone numbers. In some cases, we may collect your age.
Horse ownership details – including horses you own, breed, raise, sell, or purchase, as well as their pedigree information.
Auction or sales participation – details of your involvement in our sales or auctions.
Competitions and promotions – records of prizes won, entries in social media competitions, or events sponsored by us.
Preferences and feedback – such as interest in Inglis events, activities, or promotions.
Identity verification – We may collect identity documents where required under regulatory obligations.
Payment and account details – where necessary for processing transactions.

3. How Do We Collect and Hold Your Information?

We collect personal information in the following ways:

When you provide details directly (e.g., auction registration, competition entry, inquiry forms).
Through online interactions, including our website and social media.
When you participate in surveys, promotions, or testimonials.
When dealing with our customer service or legal teams.
Automatically through cookies and similar tracking technologies when you visit our website.

4. Why We Collect, Use, Hold, and Disclose Personal Information

We primarily collect and process personal information to facilitate our business activities, including thoroughbred horse sales, auctions, and related services.

5. Cookies and Online Tracking

We use cookies and similar technologies to improve user experience and analyse website usage. By using our website, you consent to our use of cookies. You can manage or disable cookies through your browser settings.

6. Security and Data Retention

We take all reasonable steps to store your personal information securely and will retain it only as long as necessary to fulfil business and legal requirements. When no longer required, personal information is securely destroyed.

7. International Data Transfers

Our data is stored within Australia. However, some third-party service providers may operate outside of Australia. Where data transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other legally recognised mechanisms to protect your personal information.

8. Your Rights Under Privacy Laws

Right to Access – Request a copy of your personal information.
Right to Correction – Request corrections to inaccurate or incomplete data.
Right to Erasure ('Right to be Forgotten') – Request deletion of personal data, subject to legal obligations.
Right to Object to Processing – Object to data processing for direct marketing or other legitimate interests.
Right to Data Portability – Request to receive personal data in a structured format.
Right to Withdraw Consent – Where processing is based on consent, you can withdraw it at any time.

9. Contacting Us About Privacy Matters

If you wish to access, correct, or enquire about your personal information, or have a privacy-related complaint, please contact our Privacy Officer:

Email: privacyofficer@inglis.com.au

Post: Attn: Privacy Officer
Riverside Stables - Sydney
155 Governor Macquarie Drive,
Warwick Farm NSW 2170

10. Updates to This Privacy Policy

This policy was last updated in January 2025. We may update this policy periodically and will post any changes on our website at www.inglis.com.au.

11. Additional Terms

Additional privacy terms may apply based on your dealings with us, such as contractual agreements for auctions or sales. Please refer to relevant agreements where applicable.